Privacy Policy
Last updated: April 28, 2025
Introduction
At WishGenie, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website and use our services, in compliance with the General Data Protection Regulation (GDPR).
Data Controller
WishGenie
Vallauris, France
Email: contact@wish-genie.com
If you have questions about this policy or how your data is handled, you can contact us at the address above. If applicable, you may also contact our Data Protection Officer (DPO) at: contact@wish-genie.com.
Personal Data We Collect
We collect personal data you provide directly when you:
- Create an account
- Create or share wishlists
- Communicate with other users
- Contact our support team
- Respond to surveys or promotions
This may include:
- Full name and email address
- Account credentials (encrypted)
- Profile and wishlist content
- Communication messages
- Technical information (IP address, browser, device data)
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent
- Contract
- Legitimate Interests
- Legal Obligation
How We Use Your Data
We use your data to:
- Provide and improve our services
- Process transactions and manage your account
- Send technical notices and support communications
- Respond to inquiries and feedback
- Analyze usage patterns and enhance user experience
- Prevent fraud and ensure platform security
Sharing Your Data
We may share your data with:
- Other users (only as directed by you)
- Third-party service providers
- Legal or regulatory authorities
Data Retention
We retain your data only as long as necessary. For example:
- Account data: until account deletion
- Transactions: retained for legal/tax reasons
- Support communications: retained temporarily, then deleted
Your Rights (Under GDPR)
You have the right to:
- Access
- Rectify
- Erase
- Restrict
- Object
- Port your data
- Withdraw consent
- Lodge complaints with a supervisory authority
Cookies and Tracking Technologies
We use cookies for:
- Site functionality
- Analytics
- Personalization (with consent)
Security Measures
We use encryption, access controls, and regular audits to protect your data. No system is 100% secure—please use strong passwords and safeguard your account.
Changes to This Policy
We may update this policy and notify you via email or on-site. Continued use means you accept the changes.
Contact Us
If you have any questions, contact us at:
Email: contact@wish-genie.com